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Subject:RE: how to evaluate help authoring software? From:jgarison -at- ide -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 14 May 2002 17:29:41 -0400
Rosemary,
It sounds to me like a combination of Dreamweaver to write your HTML,
DevaSearch to provide the search capability, and a couple of very small
functions written by your developers could solve the problem.
In my situation, we do all that you do except provide F1 access to help
using all the things I listed. However, I don't think it would be a problem
to write another function to do that.
John
John Garison
Documentation Manager
IDe
150 Baker Avenue Extension
Concord, MA 01742
-----Original Message-----
From: Rosemary J Horner [mailto:rhorner -at- quellos -dot- com]
Sent: Tuesday, May 14, 2002 5:22 PM
To: TECHWR-L
Subject: how to evaluate help authoring software?
<snip>
Our current help system allows the user to
press F1 or click Help from any page in an application--that opens the help
viewer window with the help for that page and navigation for that app
displayed. There's a search button in the help viewer window that allows you
to search for a term across all our apps or in a specific one, or to view
all help for a specific app. All the apps that have help are listed. Is this
an uncommon feature or likely to be an issue?
I think all our development is done in asp.net. And I only need to be able
to create online help, not printed manuals.
I want to be able to make an intelligent sounding recommendation on whether
it would be worth enhancing our existing tool or just purchasing something.
If anyone has any advice on selection, personal recommendations, or
resources that would help me figure this out, I'd really appreciate it.
Thanks!
Rosemary
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