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Subject:RE: More on User Assistance/Help for web sites From:"Lisa Wright" <liwright -at- earthlink -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 22 May 2002 21:41:22 -0700
I've used a approach similar to what David describes, but with no
JavaScripting. The help link just pointed to an html page related to the
screen where the link was, and then the help topic had a link to a table
of contents, and possibly other related topics. It was a relatively
simple interface so I didn't have to get very complicated with how to
call the topics--just tied them to a page.
Lisa
-----Original Message-----
On Behalf Of dmbrown -at- brown-inc -dot- com
Sent: Wednesday, May 22, 2002 6:14 PM
To: TECHWR-L
Subject: Re: More on User Assistance/Help for web sites
Chuck Martin wrote:
>
> I guess what I'm wondering is how users would respond to this, where
> there is no pretense of context sensitivity.
<snip>
Each web page could have a "help" link--button, icon, text,
whatever--that points to a specific page, displaying it in a separate
window.
The way I've implemented it is that each web page also includes a
reference to a shared JS file, and the help link passes a filename a
simple function in that JS file. The function basically says, "Open the
named file in an X-by-Y window called 'foo' in the upper right corner of
the screen."
</snip>
--David
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