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Subject:RE: Help/User assistance for web sites From:"Rhonda Munster" <rhonda -at- helpsystems -dot- co -dot- nz> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 23 May 2002 19:59:14 +1200
Chuck asked:
>>I'm doing some research on Help systems (user assistance) on web sites
(not web-based applications), especially membership and e-commerce
sites. I'm wonderiing if anyone is doing precisely this and what tools
and technologies they are using.<<
Hi Chuck
I have recently completed a help system for a client's web site using
HyperText Studio with their BrowserHelp add-on www.olsonsoft.com and the
client was very pleased. It is reasonably priced, easy to use and
brings in Word cleanly (you can run a clean Word function). It uses a
WYSIWYG editor but allows you to edit the source HTML.
Char James-Tanny has a great matrix on her site www.helpstuff.com for
comparing various software options.
HTH
Rhonda
Rhonda Munster
Help Systems Limited
www.helpsystems.co.nz
Telephone: 9 818 6957
Facsimile: 9 813 1143
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