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Subject:RE: craft vs. science vs. art From:"Dick Margulis " <margulis -at- mail -dot- fiam -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 24 Jun 2002 14:12:25 -0400
Phil Levy <PLevy -at- epion -dot- com> wrote:
>
>To respond to two of your many points:
>
>
Phil, you've made my argument nicely by agreeing with me on both points. Thank you.
>
>You routinely have an audience test your documents. I have never had an
>audience test a document of mine. Not even superficially.
>
Nor I. The testing was hypothetical. I was giving you the benefit of the doubt that you have some basis in fact for the design of your process; so I figured I'd give myself the benefit of the same doubt. But in reality, your process is a figment of someone's imagination, right?
>>If you and I both rely on the same QA department...
>
>QA departments don't add value to a product. What they do is catch mistakes
>that are expensive to fix.
>
Yes. That's my point exactly.
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