TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I have a content management challenge I would appreciate opinions on.
As with many companies, dual roles are becoming a necessity, and I was
just named ISO Director, in charge of our ISO 9001 quality management
system. A task I gladly accepted.
While all of the <exhaustive> documentation is developed (all separate
Word documents, over 2,000 files), an efficient method of distribution
and update is not. It is presently done manually, with photocopies of
revised pages mailed to each remote location (multiple branches) for
them to manually insert into their branch quality manuals. This is
done monthly. Updates can often be hundreds of pages, and errors seem
to be unavoidable. Its a paper monster that I need to eliminate.
All the branches are running Citrix, allowing them to log onto the
Windows server at Corporate. We?re running Windows NT 4.0 and MS
Office with all docs in Word 2000.
I envision a graphic flowchart on the intranet where each major
process function is identified. At each functional area would be the
equivalent of a hyperlink that the user could click to view work
procedures for the function, check the docs for the Unix program
required, or to print a required form. This eliminates the paper and
document revision headaches, as the most current version is the one on
the server.
I only found one relevant ISO thread in the archives, and it mentions
MS SharePoint. Is this the best choice, or are there better tools? Am
I even heading down the right path? Thanks for your assistance. I?m on
digest, so please cc me on replies.
Alan
-----------------------------------------------
Alan Salo
Corporate Trainer/ISO Director
Material Management Group, Inc.
(920) 749-9781 x44
-----------------------------------------------
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Save $600: Create great-looking Help files and software demos with
RoboHelp Deluxe. Get RoboHelp and RoboDemo - our new demo software - for one
low price. OR Save $100 on RoboHelp Office in June with our mail-in rebate.
Go to http://www.ehelp.com/techwr-l
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
