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I do not think that it is necessary to try and demonstrate the alleged
failure of single-sourcing in order to show what differences there might
be between online help and printed docs.
-----Original Message-----
From: David Downing [mailto:DavidDowning -at- users -dot- com]
-----Original Message-----
From: Sean Brierley [mailto:sbri -at- haestad -dot- com]
The problem with the Intercom article from my perspective is not that it
discussed different needs for online and printed doc. The problems with
the Intercom article are
1) As it's premise, it relies on attacking single-sourcing as a method
for creating online help. 2) The arguments the article makes in trying
to invalidate single-sourced online help are false.
[etc.]
Sean
I originally thought the article was on-target, but I think I
see your point. If I understand you correctly, you're agreeing with the
assertion that online help and printed documentation have entirely
different requirements, but contending that this DOES NOT prove that
single-sourcing is a bad idea. Is that correct?
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