[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

Re: Technically Speaking

Subject: Re: Technically Speaking
From: Dick Margulis <margulis -at- fiam -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 16 Aug 2002 21:46:59 -0400


Allen,

Those are all good points. I was describing a somewhat different (but related) transaction, though.

I don't have to deal with transcription of oral presentations. Rather, I get drafts of documents that are written by people who also present orally. So what I was trying to illuminate was the way people who think _orally_ write and to contrast that with the way people who think _aurally_ write.

Not arguing with you, just trying to add another perspective,

Dick

Allen Schaaf wrote:


Dick, John, et. al.,

Like you, Dick, I have edited speeches given at conferences and found that there was tons of things to remove and re-order in order to make them intelligible in a written form, or even for an audio tape.

Alas, I do not have the references to the source research anymore, but here are a couple of clues that may help understand the differences between speeches and the written word.

The first is that about 80% spoken language is redundant. We often repeat the same information in various ways to help provide different pathways to understanding.

The second is from studies done in the late 60's. Verbal communication is about 54% body language, 39% tone of voice and delivery, and only 7% the words themselves. So when you listen to a tape you are deprived of half the information that is communicated. When you see just the words on paper, most of the communication that happens in front of the live audience is gone.

It is my belief that these are the reasons behind the value of visuals in manuals and approaches like information mapping.

Best to your and yours,





^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Save up to 50% with RoboHelp Deluxe. Get 2 great products for 1 low price!
You'll get RoboHelp Office PLUS RoboDemo, the software demonstration tool
that everyone's been talking about. Check it out and save!
http://www.ehelp.com/techwr-l

TECHWR-L is supported by ads and sponsorships...and donations.
You can help maintain the TECHWR-L community with donations
at http://www.raycomm.com/techwhirl/abouttechwhirl/donate.html

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.

References:
Re: Technically Speaking: From: Allen Schaaf

Previous by Author: Re: Technically Speaking
Next by Author: Re: search mechanism
Previous by Thread: Re: Technically Speaking
Next by Thread: Re: Technically Speaking

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads