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Subject:Re: Getting a job as beginning tech writer From:dmbrown -at- brown-inc -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 26 Sep 2002 10:26:43 -0700
Jeff Hanvey wrote:
>
> Don't let anyone tell you otherwise: if you don't know RoboHelp,
> for instance, you just won't land a job writing help files.
I've never gotten a job because I knew how to use RoboHelp or any other help authoring tool.
I've gotten jobs because I knew how help worked[1]--what files were needed, which ones could be adjusted by hand, how they fit together, how to connect them to the application, how to fix them when the authoring tool screwed them up, and so on.
Once you understand the delivery format, learning *any* decent tool to create it should be a triviality. If it's not, then the tool's too complicated.
If you don't understand the delivery format, though, the client will inevitably end up paying you to sit on hold, waiting for the tool vendor's tech support.
--David
[1] Oh, and I'm not bad at the writing part, either. :)
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