Re: I hope I did it right

Subject: Re: I hope I did it right
From: Bil Gladstone <admin -at- bcnexus -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 18 Oct 2002 13:47:39 -0700


John Locke, re: Bonnie's gone-south editing agreement, wrote:
> I have to ask: why was your agreement "verbal-only?" You're opening
> yourself up for all kinds of problems, of the he-said/she-said variety.
> Our memories are fallable--that's why people write down agreements.

> As I see it, that's your biggest mistake.
<snip rest>
--
That's why I like email so much. Though not actual contract
documents, the email record of, "This is what I'll do for this
much money." and "That sounds OK. Go ahead." eliminates your
he-said/she-said concerns. Even a verbal agreement should be
followed up with a, "Just want to clarify what we said at our
meeting." email message. Then wait for the acknowledging reply
before beginning work.

This worked well for me in my last job. It reined in a client who
asked insistently for tasks that "she had presumed" were
included, but were explicitly excluded in the e-notes. We got
along much better for the balance of the work :-}


Regards,

Bil Gladstone
www.BCnexus.com
"For Man, the unexamined life is not worth living." ~Socrates


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References:
I hope I did it right: From: Bonnie Granat
Re: I hope I did it right: From: John Locke

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