Re: What good is it if you can't find it?

Subject: Re: What good is it if you can't find it?
From: Jean Hollis Weber <jean -at- jeanweber -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 17 Nov 2002 07:37:04 +1000


For me, one of the most interesting aspects of this discussion (which I have not read in its entirety yet) is this: I think of the index and other retrieval mechanisms as part of the CONTENT, not the design. Therefore if you can't find information that's actually there, it's a content problem, not a design problem.

I tend to think of design as mostly to do with appearance and presentation, although I know that "information design" covers such decisions as what retrieval aids to include, and other things I think of as content issues. Perhaps what others call "information design" I call "planning".

I wonder if some of the arguments we have arise from different definitions of what it is we're talking about, or different terms for the same things.

Regards, Jean
Jean Hollis Weber
jean -at- jeanweber -dot- com
The Technical Editors' Eyrie http://www.jeanweber.com/
Avalook at Australia Travel site http://www.avalook.com.au/
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