Product help vs. application help?

["Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>]

C.S.Rajan wondered: <<Can anyone tell me what is the difference between
creating help for a software product and creating help for a software
application (project)? I was asked this question in an interview.>>

I don't see any difference between the two, at least not in North American
English. If you're asked questions like this at an interview, it's always
safe to answer as follows: "How do you define the difference between the
two? In my experience, ..." Then, conclude with a statement you can defend,
such as "both refer to the same thing", or "there are two main meanings used
in the industry... A = ... B = ... Do you mean A or B?"

--Geoff Hart, geoff-h -at- mtl -dot- feric -dot- ca
Forest Engineering Research Institute of Canada
580 boul. St-Jean
Pointe-Claire, Que., H9R 3J9 Canada 
"User's advocate" online monthly at
www.raycomm.com/techwhirl/usersadvocate.html
"When ideas fail, words come in very handy."--Goethe


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