RE: Product Help vs. Application Help

Subject: RE: Product Help vs. Application Help
From: "Richard" <richard -dot- smith -at- windriver -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 18 Nov 2002 10:26:30 -0800


I can think of an example. Many SDKs include both an application component
(compiler, debugger, visualization tools, etc.), and a library component.

The *product* is the GUI tools and the libraries together. The application
is the desktop tools.

It is easy to see how both of these should be included in help. For example,
I might want to know what to click to set a breakpoint. That is clearly an
application help issue. Then I might want to know how I use the
AceInterview() method. That is clearly a help issue related to the product,
and not the desktop application. At least that's how I would interpret it.

hth

--

Richard Smith
Technical Writer
Network Infrastructure Group
Networks Business Unit
www.windriver.com




| From: <rajancs2002 -at- yahoo -dot- com>
| > Can anyone tell me what is the difference between creating
| help for a
| > software product and creating help for a software
| application (project)?
| >
|
| First, what is the difference between a software "product"
| and a software
| "application"? They seem like synonyms to me.



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References:
Re: Product Help vs. Application Help: From: Bonnie Granat

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