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Re: doc'ing the docs

Subject: Re: doc'ing the docs
From: Jan Henning <henning -at- r-l -dot- de>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 3 Dec 2002 17:59:08 +0100

In my opinion, the negative impact of including it outweighs these benefits. It complicates the help system, it makes using the help seem harder, and most of the time it ignores the fact that in order for a user to find and read the content, they've already mastered the very steps being described.

It sounds like these disadvantages could be largely eliminated by explaining the help system in a window that pops up over the actual help when the user chooses the Help command frm the menu. This window would need to be able to be put beside the actual help window, and it would need to include a "Don't show this again" button.

One problem: This is not a standard feature of help systems, so it may require some effort to create.

Regards
Jan Henning

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References:
Re: doc'ing the docs: From: Gordon Meyer

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