RE: Bouncing Reality Checks

[KMcLauchlan -at- chrysalis-its -dot- com]

> -----Original Message-----
> From: Mike O. [mailto:obie1121 -at- yahoo -dot- com]
> Sent: Monday, December 09, 2002 12:52 PM

> > THE Subject Matter Expert on this particular capability
> >  asked, "Do we want this documentation to be 100% accurate? 
> > Or is pretty close good enough for our needs?" It seems 
> > that he was concerned with whether or not he actually needed 
> > to review the documentation...

> I'd tell him I tested it and it's already 100% accurate. 

Careful.  Somebody might record a little statement 
like that and fling it back in your face at a later 
date... say, your performance review, just as one 
of your biggest customers is raising a stink about 
the botched documentation...

... not that I'm speaking from experience or anything...

/kevin

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