RE: Frame 6 crashes when importing file

["Sean Brierley" <sbri -at- haestad -dot- com>]

Uuuuum, did I miss the part about the file type you were importing?

-----------------------------------------
Sean Brierley
Software Documentation Specialist
Haestad Methods 
http://www.haestad.com 
203-805-0572 (voice) 
203-597-1488 (fax)
 


-----Original Message-----
From: Kane, Beth [mailto:Beth -dot- Kane -at- ncslearn -dot- com] 
Sent: Monday, December 09, 2002 5:17 PM
To: TECHWR-L
Subject: Frame 6 crashes when importing file



I've exhausted all the free support options, trying to find an answer to
this. Maybe one of you has been through it. Every time I try to import a
file (a screen capture into a manual), the program suddenly crashes.
Poof --
FrameMaker is gone.

It's Frame 6 for Windows. I'm running Windows 2000.

How I did it: I used File > Import > File (select import by ref, and
select
filename) > OK -- then crash.

I just tried it again, and this time I got a "serious error" message. It
happened 5 times before without generating any message. Any ideas what's
up?
Thanks,


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