Re: Same content for multiple clients
I am a freelance writer and I have written manuals for one client on a
specific software program. Another client has asked me to write a manual on the same software program. My question is about content. How much do you change/modify the content from one client to another?
When I was in a similar position, I used the situation to improve the material. I added more background material and explanatory notes, as well as many advanced features that I had had to leave out of the first manual for lack of time and the need to keep the price of the printed version down.
In the end, everyone was happy. I was happy because I got a chance to cover the material the way I wanted to, and the second client was very pleased (the first had gone out of business in the interim). As for customers, they liked the first version I did, but they REALLY liked the second.
Maybe you can turn this situation into a similar opportunity. Since presumably you don't have to spend time learning the basics of the software the second time around, you can concentrate on delivering extras.
--
Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177
http://members.axion.net/~bbyfield
"'To be, or not to be; that's the question,' said Eeyore. 'Some of us can, and some of us can't, and that's all there is to it. You know what I've been suffering, Piglet? Slings and arrows, that's what. And it's my birthday as well. I would have liked a balloon. But what do I get? Slings and arrows. Not to mention a sea of troubles. Did I mention a sea of troubles, Piglet?'"
- Les Barker, "Eeyore's Speech From 'Piglet'"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Order RoboHelp X3 in December and receive $100 mail in rebate, FREE WebHelp
Merge Module and the new RoboPDF - add powerful PDF output functionality
to RoboHelp X3. Order online today at http://www.ehelp.com/techwr-l
Check out SnagIt - The Screen Capture Standard!
Download a free 30-day trial from http://www.techsmith.com/rdr/txt/twr
Find out what all the other tech writers, including Dan, already know!
---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.
References:
RE: Same content for multiple clients: From: John Posada
Previous by Author:
Re: Fonts used in print
Next by Author:
Re: The WSJ spoke to me about Telecommuting
Previous by Thread:
RE: Same content for multiple clients
Next by Thread:
Word Roars Like Tiger
Search our Technical Writing Archives & Magazine
Visit TechWhirl's Other Sites
Sponsored Ads