Re: User research

[Andrew Plato <gilliankitty -at- yahoo -dot- com>]

"Tom Storer" wrote...

> I'd like to hear about how you've done it: what sort
> of questions are asked apart from who will use it,
> what skills will they have, how will they use it... or
> is that all there is to it? Also, any recommendations
> for helpful books or websites on the subject of user
> research would also be great.

How about using the products in a test environment. Its the best way to find
out what skills are needed to make the products work. 

Andrew Plato 

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