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Re: text production process

Subject: Re: text production process
From: John Garside <jqg -at- pc -dot- dk>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 26 Jan 2003 13:08:42 +0100


At around 07:37 PM 1/25/03 -0500, Mike Stockman wrote, in part -->> .

the original
poster asked a question that just dripped with management buzzwords, and
didn't really ask anything meaningful.

There's worse at

http://www.transition-support.com/Processes_versus_procedures_print.htm :

"Identifying and managing critical business processes is a vital factor in the effective management of successful organizations. This appears to be a fairly obvious statement. At the heart of the business excellence model there is a strong beat generated by the emphasis on process management."

I've been a tech writer for over
15 years, and I've never even encountered a "text production process." [...]

Interesting.

the question itself seems designed to avoid actual work

My problem is that work is _increased_ because each document means a new process; there is little standardised history to go on, argument and personality conflict abound, novices sink.

"Processes convert inputs into outputs." But our inputs enter the process ad hoc -- at any point, at any time. The output isn't quality controlled.

In a word, a kind of customer-dictated chaos.



John



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