Are you using personas? (take II)

Subject: Are you using personas? (take II)
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 30 Jan 2003 14:22:14 -0500


Keith Cronin wonders: <<Is there some way in which the use of "personas"
differs from determining who your audience is?>>

Yup. See my previous post in this thread. Audience analysis tells you who
they are. Task analysis tells you what they want to do. Personas tell you
how they must or should do it, and thus tell you how to design your
interface and your documentation. Lots of similarities, but because personas
focus on the how and why, they're a more powerful design tool than audience
analysis or task analysis.

<<New slogan: I put the "ech" in tech writing.>>

<vbg> Now if we could only find someone to put the "high" back in... <g>

--Geoff Hart, geoff-h -at- mtl -dot- feric -dot- ca
Forest Engineering Research Institute of Canada
580 boul. St-Jean
Pointe-Claire, Que., H9R 3J9 Canada

"A life spent making mistakes is not only more honorable, but more useful
than a life spent doing nothing."--George Bernard Shaw


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