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Subject:RE: Are you using personas? From:"Mike O." <obie1121 -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 30 Jan 2003 13:23:05 -0800 (PST)
What do you do if your persona gets laid off?
<snip>
So, instead of thinking to yourself "this book is for
adminstrators" you think, "this book is for Bob, a 35 year-old
network admin who is overworked and underpaid," some such other
details. You then design specifically for Bob, not for network
admins in general. The catch is that Bob is based on user
analysis of real network admins.
</snip>
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