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In our company we have a 500 page user manual which was prepared by the
developers. I am new to this company. Since I am the lone documentation guy,
it seems I would have to review these documents (which means rewriting it
totally). I am wondering who all should be invloved in the review process.
We have customer support guys here, developers and the marketing team. It is
the customer support who is directly interacting with the cusomers. My
feeling is the marketing guys should not be invloved since we have seperate
documents for them, like product description documents. Any views on this
approach?
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