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Sera asks, "Is there some mythical company out there who actually values
technical writers?"
Yes, the biotech firm I work for values technical writers. I have been
nagging people for the last several months about the necessity for a
complete set of software development life cycle documentation. How can we
test something if we don't know what the users wanted?
The practice has been somewhat slow to catch on, but this week it suddenly
came to the forefront. Not only was a piece of software almose released
with some serious flaws (which became clearly visible when the calculations
were documented), but it came to a grinding halt when one of the
requirements wasn't identified up-front. It's the old
one-minute-of-requirements-equals-two-hundred-minutes-of-development-correction
story.
Suddenly, three different groups are coming to me and asking how to get
their systems documented!
For the record, all systems that we build are used in-house by a handful of
people. At least we aren't making a million copies of flawed software and
selling them on the open market like some large software company in our area
(Seattle) has been known to do!
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