Re: controlled languages/simplified English?
"Kathryn O'Donoghue" <kathryn -dot- odonoghue -at- oracle -dot- com>:
I know that Caterpillar and NCR published dictionaries of their form of Simplified English. I've tried numerous search engines/book stores but I couldn't find any info on how to get hold of them. Could anyone help?
Eastman Kodak Company also has a form of Simplified English that it calls Kodak International Service Language (KISL). As far as I know, it has never been published as a book because it isn't static; it evolves as new technologies generate new products that Kodak's service engineers must deal with.
The service training division that originated and maintains KISL is easy to find from Kodak's main web site.
<short pause to fire up the web browser>
<another pause>
The service training division that originated and maintains KISL *used to be* easy to find from Kodak's main web site. Tain't there now. They've redesigned the whole blinkin' site to make it easy for customers to find information and service for specific products. The WHOLE site! There is *nothing* left for folks who want to find out something about the *company*. Even their phone book listings have dropped the individual business unit names/numbers. Grrrrr. Think I'll write a stockholder complaint.
If you want to find out more about KISL, the people you need to talk to are in a division that used to be called Global Service and Support back in 1994 when I did some training design for them. (Heaven knows what they call themselves today, after a decade of annual reorganizations.) They are the group that writes all the service (not user) manuals and training programs for the engineers and technicians who service Kodak products. To get to them, though, it looks like you'll have to spend some time listening to whatever insipid music they use while you're on Hold. <sigh> These numbers should give you a place to start:
* Equipment Service has a toll-free number (800-356-3253). The last time I called them, a real person answered the phone.
*In case the service number has gone to one of those multi-level incomprehensible "Press 4 for dkseuufnrv" systems, the main number for Kodak's corporate headquarters is 585-724-4000.
Somebody at one of those two numbers should be able to connect you to the right group.
Good luck!
K@
--
Kat Nagel
Owner, MasterWork Consulting Services
Phone: (585) 820-4045 Fax: (585) 244-3565
Business: katnagel -at- masterworkconsulting -dot- com
Personal: katnagel -at- bluefrognet -dot- net
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Last chance to order RoboHelp X3 and receive a $100 mail-in rebate, PLUS free RoboScreenCapture and WebHelp Merge Module. Offer expires 4/30/03! Order here: http://www.ehelp.com/techwr-l
Help celebrate TECHWR-L's 10th Anniversary starting this month!
Check out the contests at http://www.raycomm.com/techwhirl/special/contests/
Happy birthday to you, happy birthday to you, happy birthday TECHWR-L....
---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.
References:
controlled languages/simplified English?: From: Jeff Allen
Previous by Author:
RE: certification
Next by Author:
stats on printable vs. online documents?
Previous by Thread:
controlled languages/simplified English?
Next by Thread:
new blood
Search our Technical Writing Archives & Magazine
Visit TechWhirl's Other Sites
Sponsored Ads