Best practices for tutorials/demos

[lpaoletti -at- webplan -dot- com]

Hello,
I've been tasked to develop some computer-based tutorials (and demos) for
a software application. I will likely be using a tool like RoboDemo or
Camtasia to develop the tutorials.
 
I'm looking for Web sites or books that provide information relating to
theory and best practices for creating this type of learning aid. Any info
would be appreciated.
 
Thanks,
leo

============================
Leo Paoletti
User Education Manager
Webplan Inc.
E-mail: lpaoletti -at- webplan -dot- com

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