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>The appendix system you describe is laughable and will be considered
>amateurish by your readers.
You're forgetting an important point in writing for an audience - it's
the numbering system that they're used to. And normally
readers/customers don't like big changes, even if they do make more
sense in the long run. It's great if you're creating new documentation
to use a style manual as your guide, but when it comes to style for
existing documents, ya gotta go with what is already there and what
people know.
Thanks for all the suggestions off-list of simply using the words
"Glossary" and "Index" rather than the letters, seems like a change that
should be accepted without much fuss by the readers. And duh to me for
not thinking of it myself!
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