RE: Requesting feedback for a user guide - good or bad idea?

[Tom Murrell <trmurrell -at- yahoo -dot- com>]

For what it's worth, while I don't disagree with those who point out that user
feedback is difficult to obtain in passive mode (email addresses or user surveys on
SASEs), I think it doesn't hurt anything to make contact modes available for those
who might want to use them.

You can put an email address in an Introduction or Getting Started section, and I
would make it reasonably prominent.

But as others have said, don't sit back and assume that you aren't hearing anything
because you've done a wonderful job. Mostly likely they aren't reading the
documentation, don't care about providing feedback, don't think anyone will listen,
or don't want to get involved.

=====
Tom Murrell
mailto:trmurrell -at- yahoo -dot- com
http://home.columbus.rr.com/murrell/index.html Last Updated 05/12/2003
--Dialog involves listening as much as talking.--

__________________________________
Do you Yahoo!?
The New Yahoo! Search - Faster. Easier. Bingo.
http://search.yahoo.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Robohelp X3, from eHelp, lets you quickly and easily create 
professional Help systems for all your Windows and Web-based 
applications, including Net. 

Order RoboHelp X3 in May and receive a $100 mail-in rebate, PLUS
free RoboScreenCapture and WebHelp Merge Module. 
 
Order RoboHelp today: http://www.ehelp.com/techwr-l

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit
http://www.raycomm.com/techwhirl/ for more resources and info.