RE: Technical Writer metrics
Patty Hair asked:
> How is your workload measured?
Kim Roper <kim -dot- roper -at- pixelink -dot- com> gargles:
In "arghs" :>
Pretty much. Implementation sets in, calls to the help desk increase exponentially, I say, again, we should have budgeted for documentation. "Oh. Yeah. We have a tech writer, don't we?"
But that's just us.
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