RE: Good practice to place web URLs in your documentation?

["Jeff Hanvey" <jewahe -at- lycos -dot- co -dot- uk>]

How certain are you that the documentation will change? How often do you
provide software updates?

If your answer to the first is fairly certain, and to the second is not too
often, I would direct the user to the main website. If you provide frequent
updates, as well as update some kind of online help system, I'd put the
direct link. Make it a habit to check the link in the final stages of
publishing the docs.

Jeff Hanvey
Augusta, GA
jewahe -at- lycos -dot- co -dot- uk
http://www.jewahe.net

-----Original Message-----
From: bounce-techwr-l-105322 -at- lists -dot- raycomm -dot- com
[mailto:bounce-techwr-l-105322 -at- lists -dot- raycomm -dot- com]On Behalf Of
tony -at- latestflame -dot- com
Sent: Thursday, May 22, 2003 6:09 PM
To: TECHWR-L
Subject: Good practice to place web URLs in your documentation?



The software application I work on can require the user to get drivers and
utilities from their database or application server vendor

I hesitate to place the exact URL for these downloads in our documentation
(delivered on CD in PDF form) because the URL could easily change

What do you think? Worth the risk?

Tony



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