Re: What does it mean to be technical?
A basic understanding of your PC &
operating system can help you identify a difference between a bug in
what you're documenting and problems with your own PC.
Undoutedly. But the discussion was about being able to your own hardware maintenance.
Of course you need to know how PCs work from a user's point of view - how software is installed, what memory is and is used for, how files are stored on a hard disk, how they are accessed, what a path is etc. - if you want to document the spreadsheet application from the example. But that is because these issues are related to what you describe. The power supply simply is not.
It's good to
know with absolute certainty that the fire shooting out of the back of
your PC's power supply can in no way be caused by the spreadsheet.
Sure. But it is not necessary for a good writer. If you are a good writer, you document what you know and not what you guess. (if you can help it at all.) So, as there is no obvious connection between the flames coming out of your PC and the spreadsheet, you would not write something like that in the manual without consulting the SME first.
If a writer should have this knowledge him or herself, they would also need to know about plate tektonics (Maybe the earthquake was caused by a division-by-zero error?), psychology (Is my boss angry at me because I formatted these cells wrong?) and so on and so forth.
Writers who put inferred but not verified (by testing or consulting an SME) information in their documents ar, in general, bad writers no matter how much they know.
Regards
Jan Henning
--------------------------------------------------------------------
Jan Henning
ROSEMANN & LAURIDSEN GMBH
Am Schlossberg 14, D-82547 Eurasburg, Germany
Phone: +49 700 0200 0700, Fax: +49 8179 9307-12
E-Mail: henning -at- r-l -dot- de, Web: www.r-l.de
--------------------------------------------------------------------
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Robohelp X3, from eHelp, lets you quickly and easily create professional Help systems for all your Windows and Web-based applications, including Net.
Order RoboHelp X3 in May and receive a $100 mail-in rebate, PLUS
free RoboScreenCapture and WebHelp Merge Module.
Order RoboHelp today: http://www.ehelp.com/techwr-l
---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.
References:
RE: What does it mean to be technical?: From: Victoria Nuttle
Previous by Author:
Re: What does it mean to be technical?
Next by Author:
Re: What does it mean to be technical?
Previous by Thread:
RE: What does it mean to be technical?
Next by Thread:
Re: What does it mean to be technical?
Search our Technical Writing Archives & Magazine
Visit TechWhirl's Other Sites
Sponsored Ads