Re: Sloppy writing, sloppy thinking

[Michael West <mbwest -at- bigpond -dot- net -dot- au>]

Bruce Byfield wrote:
> : Also, while it isn't exactly wrong, it's at a very high
> : level of generality, so that the uninitiated could easily come away with
> : the wrong ideas about the relations between the parts and how the whole
> : worked. I think that this quality explains why the material slipped past
> : its reviewers: they obviously didn't validate wha tthe were reviewing
> : because it seemed plausible at a moderately superficial level.

Bonnie Granat wrote:
> Sounds like what I encounter in Microsoft documentation, for the most
part.
> Even in their documents that purport to solve problems online. Makes me
shiver
> just to think about it.


That's interesting. Do you mean their current stuff,
after they pretty much quit providing user guides and
started giving us those dumb little quick-start guides
instead?

When they were still producing user guides, I thought
they were among the best I've seen anywhere. A bit dry,
of course, compared, say, to Apple's user assistance material,
but in general tightly written, detailed, well organized, and for
the most part helpful.

-- 
Michael West




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