TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
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In this posting, look for the following ...
* STORY: Getting the Word Out on SnagIt - Leading Screen Capture
Software (NEW)
* ANNOUNCE: ComponentOne Natural Search and ComponentOne Response
* ANNOUNCE: Complimentary Acrobat 6 Pro with first PDF Conf Registrants
* ANNOUNCE: Want to advance your career? Attend LavaCon!
and at the end you'll find the concluding administrivia with
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STORY: Getting the Word Out on SnagIt - the Leading Screen Capture
Software
Dan the technical writer was feeling a little guilty. That morning, he'd
declined an offer to buy cookies, turned down a guy who called about
magazine subscriptions, and passed by the high school car wash on his way
to work.
He shook his head, cleared his mind and logged onto the Internet.
"Wow," Dan exhaled as he visited the SnagIt Web page. "People use SnagIt
in so many ways."
He devoured the page detailing how SnagIt customers used SnagIt with
Microsoft, Adobe and Macromedia's products.
After he finished reading, he thought about the number of people he knew
that used those software programs. Were they aware of how useful SnagIt
could be to them? But how to tell them?
A graphic on the Web page caught his eye. "Tell a friend!" the envelope
picture beckoned.
"I sure will!" Dan rejoiced. He immediately sent the Web address
information to everyone in his e-mail address book.
He sat back, satisfied. He'd done his good deed for the day - he made
everyone else's work a little easier.
But why stop there? Dan thought. He said aloud, "I'll get those cookies,
stop at the car wash after work, and hey - maybe I'll even call that
magazine subscription salesman back!"
ANNOUNCE: ComponentOne Natural Search and ComponentOne Response
The new and improved version of Doc-To-Help includes many new features
empowering users to easily create HTML Help, cross-platform HTML-based
Help, WinHelp, JavaHelp(tm), print documentation, and now Web and E-mail
Self-Service for use with ComponentOne Response(tm). Doc-To-Help users
can
also take advantage of the new ComponentOne Natural Search add-on module
to
add enhanced natural language search functionality to their Doc-To-Help
6.5
Help systems.
Now Doc-To-Help 6.5 users can leverage the power of their single source
Help authoring tool, and create a knowledge resource with ComponentOne
Response, a revolutionary self-service solution. Designed to provide
companies with support services using fast and effective natural language
searches through a Web and E-mail interface, ComponentOne Response reduces
costs and improves customer satisfaction and loyalty. Doc-To-Help 6.5
users now have the power to supply the knowledge for an entire support
center, with one easy to use tool taking advantage of one single source of
information.
ComponentOne Natural Search is available as an add-on module exclusively
to
Doc-To-Help 6.5. Users can create sophisticated Help systems quickly and
easily by adding natural language search functionality to their Help
systems. End users will also benefit by gaining the ability to quickly and
easily search their Help system with complete questions, phrases, or
keywords.
For additional information or to order, please contact us via email at
sales -at- componentone -dot- com or call 1.800.858.2739. For more information about
ComponentOne products visit www.componentone.com.
ANNOUNCE: Want to advance your career? Attend LavaCon!
LavaCon: The International Conference on Technical Communication
Management
was created in response to a need for a conference that focuses on one
area:
How to estimate, bid and manage tech comm projects and teams
Is there an area of tech pubs management in which you want more
training? See http://www.lavacon.org/Program.htm for the conference
program.
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message out to interested people: http://www.raycomm.com/techwhirl/daily-announce-info.html
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