RE: Online help using plain HTML editor

["Stevenson, Rebecca" <Rebecca -dot- Stevenson -at- workscape -dot- com>]

> It also means that our
> customers can customise the
> online help pages that we send them.  

How is that beneficial? You're giving them an
opportunity to potentially distribute misinformation.

* * *

This is a business requirement at my company, and at a number of others judging by how often it comes up on this list. We sell enterprise-level HR applications; since each of our customers has different policies and procedures, they must be able to add their information to the help files for the applications. We also document tools used internally; once completed, they leave the engineering department, and we can't be responsible for fixes and updates.

The simplest HTML editors also have the value of being cheap. I still use BBEdit Lite for my own Web site... can't beat the price! :-)

Rebecca

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Robohelp X3, from eHelp, lets you quickly and easily create
professional Help systems for all your Windows and Web-based
applications, including Net.

Order RoboHelp X3 in May and receive a $100 mail-in rebate, PLUS
free RoboScreenCapture and WebHelp Merge Module.

Order RoboHelp today: http://www.ehelp.com/techwr-l

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit
http://www.raycomm.com/techwhirl/ for more resources and info.