RE: RE: Techwriting after the boom; WAS: (no subject)

["GeneK" <gene -at- genek -dot- com>]

OTOH, a lot of the same issues come up in these fields.
I am continuously amazed at the high number of PhD-level
researchers who require hand-holding instructions in things 
managing files on the drives of the PCs that control their
DNA sequencers and other equipment.  In my last project the
marketing manager had done a thorough survey of the computer
skills of our targeted market (university bio researchers), and concluded that our user guide needed to explain terms 
like "select," "click," "right-click," etc. 

Gene Kim-Eng



------- Original Message -------
On
Thu, 5 Jun 2003 13:35:37 -0400 Mark Baker?wrote:

True enough, but those industries don't produce the same kinds of complex
home/office products that came out of the microprocessor revolution. There
is a lot a writing to be done, but it requires deep expertise. It is
communication from one expert to another, and much of it will be done by
people who think of themselves as engineers or scientists, not writers.



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