RE: Held hostage by Adobe for $39.00

Subject: RE: Held hostage by Adobe for $39.00
From: John Posada <JPosada -at- book -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 17 Jun 2003 09:47:01 -0400


> > Is business that bad?
>
> Dood, I think you just got caught in the wrong glitch
> at the wrong time. Let it go. It's a drop in the
> bucket that you avoided anyhow.

It's indicative of an approach, which to me, is not a drop in the bucket. I
loved WordPerfect because of their support. Their support began to suck, and
soon after, the product, for all intents and purposes, went away. If we,
the customers, don't tell the company that they made a poor handling
decision, who will?

John Posada
Senior Technical Writer
Barnes&Noble.com
jposada -at- book -dot- com
NY: 212-414-6656
Dayton: 732-438-3372
"There are those who look at things the way they are, and ask why... I dream
of things that never were, and ask why not?"
-----Robert Francis Kennedy, 1968 presidential campaign



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