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Subject:Re: Handling List Requests (was Case Study) From:"Dick Margulis " <margulis -at- mail -dot- fiam -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 20 Jun 2003 10:17:07 -0400
Tom Murrell <trmurrell -at- yahoo -dot- com> wrote:
>
>
>FWIW, I think it is appropriate to kindly respond to the poster
>off-list, if one chooses to invest the time, to counsel the poster to
>better phrase such requests. Think of it as a teaching opportunity.
>
Tom,
I have taken that approach a number of times, and I will continue to do so. I would caution folks, though, that you should be wearing your flameproof Dr. Dentons when you attempt this. There are people out there who do not take kindly to off-list suggestions about the wording of their requests to the list, no matter how diplomatically you think you are phrasing those suggestions.
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