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I'd think about a) improvements that benefit the
end-user and b) improvements that benefit you.
For one example, could you use a file- or
database-based single-sourcing workflow to take the
onus off formatting and focus on content and
intelligent reuse of content?
Perhaps you want to use a tool that takes the c-s help
chores off programmers and puts them on the technical
writers?
Etc.
Cheers,
Sean
--- Jim Shaeffer <jims -at- spsi -dot- com> wrote:
>
> I have been challenged to "think strategically"
> about documentation.
> This year, I'm invited to participate in our
> company's Long Range
> Planning. This means a presentation about my area
> and where it could or
> should be three years from now.
>
> What would you focus on? What would you want to say?
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