RE: Has WebWorks fallen off the map?

["Darren Barefoot" <darren -at- darrenbarefoot -dot- com>]

That's an interesting question. In truth, as a technical writer/online
marketing guy, I haven't used FrameMaker for about two years. All of my
writing goes directly to the Web and (in most cases) only for the Web.
If it's for print, usually it's a whitepaper or marketing collateral, so
I'll use Word or my layout program du jour.

Other technical writers at one of my clients drifted from Frame/WebWorks
to RoboHelp/Word, reflecting an online help-first approach. I suspect
this might be a common trend?

That said, Frame/WebWorks is, in my experience, a more robust, reliable
and powerful combo. Harder to learn, but it's got niftier tricks up its
sleeves. 

By the way, let me complement SalesForce's online help. I've done some
integration work with Web sites and SF, and I've generally been very
happy with the documentation. Thanks. DB.

Darren Barefoot
Words. Words. Words.
http://www.darrenbarefoot.com



> -----Original Message-----
> From: bounce-techwr-l-124377 -at- lists -dot- raycomm -dot- com 
> [mailto:bounce-techwr-l-124377 -at- lists -dot- raycomm -dot- com] On Behalf 
> Of Carolyn Dismuke
> Sent: August 21, 2003 4:22 PM
> To: TECHWR-L
> Subject: Has WebWorks fallen off the map?
> 
> 
> 
> We've been interviewing technical writers for an API 
> contract. But of the few applicants that have API experience, 
> NONE have WebWorks experience. They all have Robo, HTML, and 
> many years in tech writing. You'd think in this economy it 
> would be easy.
>  
> I thought FrameMaker was the tech writer's tool of choice and 
> WebWorks (although not without its faults) went with it. Is 
> WebWorks too much work? What are people using instead? How do 
> most FrameMaker shops get their docs in online format?
>