TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Best Practices Presentation From:bcliver -at- manu -dot- com To:John Posada <JPosada -at- book -dot- com> Date:Tue, 2 Sep 2003 15:12:13 -0400
Hi John,
I would concentrate on your processes and methods. If a CIO smells "lack
of process" in a doc group, that's generally bad. I would talk about how
you gather information, how its reviewed, edited, tested, and so forth. In
other words, if you have a process in place, then you have a plan to
prevent obsolete data and to include the latest software changes.
Good luck!
Barry Cliver
Lead Technical Writer
Manugistics, Inc.
