Frame says fonts missing, PDF loses color

[Regina Lynn Preciado <regina -at- wordwrangler -dot- net>]

Howdy!

I re-subscribed a while ago and did not mean for my first post to be a cry 
for help, but ... Help! I searched the archives and tried some of the 
proposed solutions I found therein, but apparently my problems are a little 
weirder than most (so what else is new).

SYSTEM

FrameMaker 6
Acrobat Distiller 5
Windows 2k

PROBLEMS

* When I update the book, Frame tells me the Index contains fonts not on 
the system and asks whether I want to reformat it using substitute fonts. 
If I say yes, I lose all my other formatting too (columns, color). If I say 
no, it won't open the file. I did NOT have this problem yesterday or the 
day before or the day before that, and I had not changed anything this 
morning (at least I don't think I did).

* When I create a PDF (printing to .ps and using Distiller, or trying the 
"save as pdf"), the color graphic on the title page comes out in the right 
colors, but all the screenshots and red headings and other color in the 
rest of the book comes out in black and white.

ATTEMPTED SOLUTIONS
None of these had any effect on the PDF or index.
Not sure now which order I tried them in.

* Reinstalled the PPD, made sure it says "color" in the properties
* Verified that I am indeed missing two fonts
* Fiddled with Print Setup in Frame
* Fiddled with Distiller Job Options
* Opened the index w/replaced fonts, then recreated the rest of the formatting
* Rebuilt the font table in the Fonts tab in the Distiller properties
* Replaced the ADist4 files that come with Frame with ADist5 files
* Reinstalled Frame

I am looking for those fonts (easy ones: Helvetica Narrow and Palatino) and 
will see if installing them makes a difference. Meanwhile ... why are my 
PDFs turning to black and white except for the cover art?

Thanks -- it's nice to be back,

Regina

regina lynn preciado
word wrangler * digital nomad
http://wordwrangler.net
voice: 323.254.0664 fax: 323.257.1339