TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Unfortunately lots of experience. We have a paper form which initiators fill out and send us (and sometimes attach the pages to be corrected). After the system numbers them automatically, they are sent to the responsible product manager for deciding whether to do it or not and prioritization. The initiator gets feedback about the planned completion date and upon actual completion with the new publication #, where the change is incorporated. The Quality dept. constantly measures our performance with the DCRs.
The process is very similar with filing bugs for SW.
