Re: Helpful Microsoft Forums

Subject: Re: Helpful Microsoft Forums
From: Andrew Plato <gilliankitty -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 29 Sep 2003 09:05:33 -0700 (PDT)


"Anthony Davey" <> wrote in ...

> Hi All,
>
> Great start to a Monday morning, a bug has wiped my complete email
> account system. (Don't worry, Norton has checked this before sending.)
>
> Can anybody direct me to an MS users forum that gives sensible free
> answers. NAV keeps telling me that it has detected various viruses on
> my system (XP Pro). Unfortunately these are in the System Information
> Files, which are backup that are, ostensibly, inaccessible. So
> Microsoft is helping to cause its own user problems (not much new there).

Your machine has most likely been comprimised. You need to wipe the hard drive
and rebuild it. Nothing short of that will ensure it is secure.

Andrew Plato

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