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I'm writing documentation for my company's software (public safety
software). The software is highly configurable in design including the
wording of menu options, titles of modules, etc. For example, when the
product ships it will include records management software for
police/sheriff that will be called Police RMS. However, during
installation the word police will be changed to Sheriff if appropriate.
Similarly, the racial profiling module will be configurable so that each
agency can name it as they see fit (some agencies prefer to call it
citizen contact). There are many other aspects to the software that will
be configurable like this, which makes writing the help difficult. We
will be storing these settings (i.e. Police RMS vs. Sheriff RMS) in a
settings table in MS SQL. Does anyone know if it is possible to
integrate RoboHELP 2002 with MS SQL to make the help files reflect
changes that the user has made to the configuration? I haven't gotten
much of a response from E-Help other than to have their sales department
contact me.
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