RE: Integrating RoboHELP with MS SQL database

Subject: RE: Integrating RoboHELP with MS SQL database
From: "Nichols, Andrew" <anichols -at- itiusa -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 1 Oct 2003 11:27:10 -0500


For example, if a label has been changed by a customer from "Login" to
"Access," and an instruction originally read "Type a Login username,"
the system would have to be smart enough to recognize that the article
needs to be changed. Similarly, again for single terms, when a plural is
used in text.

You can see that some intelligence is required; it's not a matter of
just replacing words, phrases, sentences, or paragraphs with
user-entered ones. Not only have I not seen any RH capability to
integrate with a back-end DB, I havne't seen it contain such an
"intelligence" to result in correct content.

Chuck Martin


That's a really good point about intelligent grammar switches. I hadn't
gotten that far along in my thinking yet. One more thing to consider and
offer as proof that this is going to be a much longer project with
extended usability testing if we proceed in this direction.

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