RE: Stupid users (was the "top this" thread)

Subject: RE: Stupid users (was the "top this" thread)
From: "Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 3 Oct 2003 13:32:07 -0400


Before the Boredom Police catch up with us, I'm takin' this one OL. Anyone
interested in cc's of my future scintillating discourse with Goober on this
intensely important topic, drop me a line.

-----Original Message-----
From: Goober Writer [mailto:gooberwriter -at- yahoo -dot- com]
Sent: Friday, October 03, 2003 1:21 PM
To: Goldstein, Dan; TECHWR-L
Subject: RE: Stupid users (was the "top this" thread)

> I also think it's inappropriate in Liebeck's
> particular case: The
> information *as presented* (there's your caveat)
> indicates that McDonald's
> knew that its coffee was significantly hotter than
> most people prepare it at
> home, and therefore more dangerous.

So it's sensible to place hot coffee made at home
between your legs? I guess I just don't get it. The
act itself was stupid, despite whose coffee it was or
how hot it was.

> They also knew that most people drank it
> right away. Why is it "stupid" for someone to assume
> that McDonald's coffee
> is as hot as the coffee they prepare at home, and
> that they are in danger
> only of staining their pants?

I can't count on both hands the number of times I've
burned my tongue on coffee I've made at home.

Basic simple fact: coffee (unless iced or sitting
around too long) is hot. Your crotch is probably not
the best place for it.

> It's all about precision and accuracy, which is one
> of our stocks in trade. (Ha! Got the TW tie-in --
> swish)

Exactly my point. And why exactly is precision and
accuracy important?

...

Because people, by nature, are stupid! I am most
definitely not the first to assert this, and others
have certainly done so with far more ammunition than I
am using. Read Dilbert sometime. Why is it funny?
Because not only are the situations stupid, but they
mimmick real life.

> The warnings or lack thereof on the side of a coffee
> cup are McDonald's
> documentation for the use of that product. If
> McDonald's knows that the
> stuff is unusually hot for typical coffee, and also
> that people tend to
> drink it right away, then they need to write the
> documentation to fit the
> user's needs -- even if Marketing doesn't like it.

Right. But they didn't. Their people didn't think to
do it or didn't think it neccessary. They were stupid.

> (Ha! Three-pointer)

Yeah, but wrong basket. ;)

=====
Goober Writer

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