TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
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In this posting, look for the following ...
* ANNOUNCE: Sell your products better with TurboDemo (NEW)
* JOB: Senior level Technical Writer Needed in New York City (NEW)
* TIP: Creating User-friendly documentation
* TRAINING: INTRODUCTION TO XML SEAT SALE -- $129!
* TRAINING: FRAMEMAKER SEMINARS in Florida and Los Angeles
* STORY: The Meaning of SnagIt
and at the end you'll find the concluding administrivia with
information about these ads and how to place your own.
ANNOUNCE: Sell your products better with TurboDemo
When customers are looking for a new product they want to feel as
informed as possible about how it works and what it can do for them.
Even complicated products can be made understandable and user-friendly
when they are clearly explained, not to mention those more simple!
Show your customers online, with your own visual aids, what your
product can do, how to use important features, and instructions on how
to get started. Remember, everything is easy once you know to do it,
but even .simple. things can be an overwhelming task when you don.t
understand. Everything from software to building blocks, DVD players
to gardening, make-up to changing a tire can be interactively
explained with TurboDemo.
Being familiar with your product without feeling ashamed at not
understanding will give your customers a great personal association
with your product and your name. As we all know, this leads to
customer satisfaction and invaluable word-of-mouth.
Please visit our website at http://www.turbodemo.com or call us toll-free
in the US 866 671 5441, in Canada 866 497 1563.
JOB: Senior level Technical Writer Needed in New York City
Senior Technical Writer position available in NYC
You will be required to maintain existing and create new
in-depth technical documentation for a wide range of client/
server and web applications and technologies with little
guidance in a dynamic environment. Most documentation needs
are based on needs that you perceive through personal
interaction and observation, sometimes based solely on
questions about existing documentation.
You will be required to interact with personnel from a wide
range of technology groups. Also, because much of the system
is based on critical real-time data movement, you must be
prepared to immediately react to user's needs.
You will be required to know how to triage documentation
creation activities when time/urgency requires.
Most important, you must want to create great documentation
above and beyond the required through the application of
imagination, planning, and experience.
Requirements:
Understand:
- how to develop Design and Operational documentation, and
know the difference. This includes documentation such as
"As Built/Design", "Run", and "Build" document sets.
- how to document and diagram business processes and data
flows.
- relational databases, specifically MSSQL; knowledge of
Oracle databases a plus.
- "Enterprise Application Integration" applications;
knowledge of TIBCO and SeeBeyond eGate applications a
plus.
- technologies behind WinDNA, including MSMQ, COM+, and
Soap.
- how to create/edit PDFs
- Java, HTML, CSS, XML, UML
- Graphics; including how to create, how to convert between
formats, and when to apply specific formats.
- how to create HTML Help and Web Help
Hardware/Software Application Requirements:
Adobe FrameMaker, MS Visio, Adobe Acrobat, MS Word, Excel,
Project, MS SQL Server Query Analyzer and Enterprise
Manager, CA Associates ERwin, MS Server OS, SeeBeyond
eGate, and TIBCO
This position is in lower mid-town New York City. Contact
John Posada by email at writer -at- tdandw -dot- com and include
attached Word resume.
Develop your professional skills today by learning
Information Mapping's research-based method for structured
writing. The method can help you make complex content and
documentation
-Accessible
-User-friendly
-Readable, and
-Easy to maintain.
Learn the leading method for developing high-quality
structured content and documentation by attending one of
Information Mapping.s seminars. Go to http://www.infomap.com/lc/learning_programs/lc_schedule.htm
for more information or call us at 800-INFOMAP.
Our November and December "Introduction to XML" classes
are on sale for a "limited time" at $129US (Regularly $299US).
Online-Learning has established a solid reputation for
delivering high-quality courses. Check out our testimonials!
Courses feature self-paced reading materials, one-to-one
instructor interaction, scheduled audio or text chats and
practical, hand-marked assignments with instructor feedback.
All courses are university-certified in the United States
and Canada. Visit us today at:
FRAMEMAKER TEMPLATE DESIGN Seminar
* Orlando, Florida: November 3-4
* Los Angeles, California: November 6-7
For advanced FrameMaker users; packed with information, tips &
tricks to make template planning, design and maintenance easier.
New! Participants receive a license for CudSpan's TemplateMapper
plug-in for FrameMaker/Windows as part of the course materials.
[http://www.microtype.com/training/FMTemplateDesign.pdf]
FRAMEMAKER-TO-ACROBAT ADVANCED TECHNIQUES Seminar
* Palm Beach, Florida: October 30-31 (FrameUsers Conference)
* Anaheim, California: November 8-9 (PDF Conference)
Dan the technical writer excitedly answered the phone, asking, "So,
what are you having?"
"A girl!" his sister Maggie answered. "But we're having difficulty
deciding on a name."
Dan solemnly considered the problem. "Names are very important. Take
SnagIt, for instance," he said. "As you well know, SnagIt is the
leading screen capture software. And its name describes it perfectly
- I can 'snag' anything I need, like toolbar buttons, menus -
anything! Hence the name 'SnagIt.'"
His sister sighed.
"And look at Camtasia Studio," Dan mused. "Cam - like a camera, and
'tasia', like a magical program that lets you record anything you want
on your screen."
"Your point?" his sister asked gently.
"My point is, you should name her something that describes her, and
all your dreams and wishes for what she will do - and what she'll do
well, just like SnagIt and Camtasia Studio!" Dan finished
triumphantly. They talked a bit more and hung up.
Two hours later, Maggie called again. "Tim and I talked your
suggestion over," she said happily. "We've decided to name her . . .
Hope."
Find out how SnagIt and Camtasia Studio live up to their names! Try
them out at www.techsmith.com today.
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