Re: end user vs end-user

Subject: Re: end user vs end-user
From: Goober Writer <gooberwriter -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 23 Oct 2003 06:32:51 -0700 (PDT)


> Hi, I was wondering how you refer to end users in
> your documentation and
> why. I've seen it spelled as "end user" and
> "end-user" in different companies.

"You" when you're addressing them. IMO, a user manual
should NEVER contain the word "user" or "end-user". I
never use "user" at all. I use the role name if
writing passively, or I keep it active and continue
using implied "you".

=====
Goober Writer
(because life is too short to be inept)

"As soon as you hear the phrase "studies show",
immediately put a hand on your wallet and cover your groin."
-- Geoff Hart

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Follow-Ups:

References:
end user vs end-user: From: Amanda Fitch

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