[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

Re: end user vs end-user

Subject: Re: end user vs end-user
From: Dick Margulis <margulis -at- fiam -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 23 Oct 2003 13:48:48 -0400


Amanda,

You have a slightly more complex situation than many writers have, and you need to distinguish among classes of users. I think what many of us are saying, though, is that there is nothing sacrosanct about the word _user_ or the phrase _end user._ Rather, with a bit of creative thought, we can usually come up with unique words (or perhaps phrases in some cases) to distinguish these classes. In your example, for instance, what would be wrong with referring to managers, employees (or staff), and customers, in lieu of administrators, employee-users, and customer-users? It's just easier on the reader, methinks.

Dick

Amanda Fitch wrote:

I still think user distinction is important in specific situations.
Here's another way to think of it:

There is a Milk Manager. (Administrator)
There is a Milk Employee. (User)
There is a Milk Customer. (User)

The manager administers employees, employees serve customers, but
employees do not administer customers.

If I tell the manager to distribute milk to users, the manager won't
know if I'm talking about employees or customers.

For most projects, there isn't a need to differentiate between users,
but in some projects, it is necessary.

In response to:

Sorry, I for one don't buy it. In the case described you have
administrators and users.

Eric L. Dunn





---
[This E-mail scanned for viruses at mail.fiam.net]


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ROBOHELP FOR FRAMEMAKER TRIAL NOW AVAILABLE!

RoboHelp for FrameMaker is a NEW online publishing tool for FrameMaker that
lets you easily single-source content to online Help, intranet, and Web. The interface is designed for FrameMaker users, so there is little or no
learning curve and no macro language required! Call 800-718-4407 for competitive pricing or download a trial at: http://www.ehelp.com/techwr-l4

---
You are currently subscribed to techwr-l as:
archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


References:
RE: end user vs end-user: From: Amanda Fitch

Previous by Author: Re: end user vs end-user
Next by Author: Re: end user vs end-user
Previous by Thread: RE: end user vs end-user
Next by Thread: RE: end user vs end-user

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads