Re: googling gone awry? or is the help really THAT bad?

Subject: Re: googling gone awry? or is the help really THAT bad?
From: Goober Writer <gooberwriter -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 23 Oct 2003 11:07:04 -0700 (PDT)


> This client thinks it would
> be great if we delivered not only a help file, but
> also this nifty little
> add-in [RoboHelp) that they can use to make the help

> file suit their needs.

Sure. Add $1300 (gotta make a profit, ya know) to the
product price, provided you become a eHelp partner,
and you're all set. Then demand they pay for a support
contract if they want instructions on what to do
(above and beyond the RH manual).

> Kinda cute, I thought...On the other hand, maybe
> they think the help file is
> so bloody useless that it needs some serious work.
> Perhaps the joke is on me!

Many companies like the idea of custom help. But,
yeah, who knows. Why not ask them what they'd modify
and why...

=====
Goober Writer
(because life is too short to be inept)

"As soon as you hear the phrase "studies show",
immediately put a hand on your wallet and cover your groin."
-- Geoff Hart

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References:
googling gone awry? or is the help really THAT bad?: From: Andrea Brundt

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