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Subject:Customization of Documentation by Users From:"Vlad Dracul" <vladvampiredracul -at- hotmail -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 27 Oct 2003 04:44:12 +0000
Dear Mark:
I found your message on customization of documentation by users intriguing.
Could you please write more on this subject or point to places where
information on this topic is available?
Thank you
Vlad
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The integration of vendor supplied documentation with local procedural
documentation is a significant problem in some industries. Aircraft
maintenance is one example, where each airline has its own set of procedures
which must be fully meshed with the documentation and updates provided, on a
regular basis, by the aircraft manufacturers.
User-extensible and integratable documentation would make sense in a lot of
applications. Documentation should be both referencable and annotatable. The
challenge is what happens when you try to integrate vendor supplied updates
with customer created annotation or links. The challenge is not
insurmountable, nor is it trivial.
Electronic delivery of information should lead naturally to this kind of
content integration. Unfortunately, most of us have not progressed beyond
delivering books on glass.
---
Mark Baker
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