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In this posting, look for the following ...
* STORY: SnagIt Saves (NEW)
* ANNOUNCE: CONTENT WOES GOT YOU DOWN? THE ROCKLEY GROUP CAN HELP! (NEW)
* ANNOUNCE: Now Shipping: "Documenting APIs and SDKs" on DVD!
* ANNOUNCE: User Test Your Product at CU-Denver
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Dan the technical writer walked down the hall at work and saw his
coworker Karl lugging his computer monitor down the hall.
"What's going on?" Dan asked.
Karl looked up. He looked quite harried. He was out of breath and
sweating.
"I have a lot of screen captures to perform," Karl said. "And I'm
SICK of using the Print Screen key and cutting and pasting and editing
. . . so I'm taking the computer monitor to the copy machine. I'm
just going to photocopy the monitor screen." His bloodshot eyes
darted from Dan to the copier.
Dan realized the seriousness of the situation. He carefully led Karl
to a chair and persuaded him to put down the monitor.
"SnagIt 7," he said gently to Karl, "is the perfect utility to capture
and share images, text and video from your PC. Whether you're
creating documentation, making a presentation or saving online
content, SnagIt makes it easier than ever before."
"SnagIt?" Karl said, obviously eager for a lifeline.
"Yes - and you can try it 30 days for free," Dan told him. He
encouraged Karl to stand, led him to his office and showed him
SnagIt's site.
Karl visibly relaxed as he began exploring SnagIt's options. "You can
capture menus? You can put it in Word and Outlook's toolbars? You
can save all of your profiles for easy access?" He stood. "This is
fantastic! I'm going to go to my own office and start working now!"
"Umm . . . you might want to pick up your monitor on the way," Dan
pointed out. As he watched Karl walk down the hall, he happened to
see his coworker Carrie pick up a camera and snap a picture of her
computer screen.
"Here we go again . . . " Dan said, as he moved in to make the rescue.
Try SnagIt 7 - the innovative screen capture program - at
www.techsmith.com.
ANNOUNCE: CONTENT WOES GOT YOU DOWN? THE ROCKLEY GROUP CAN HELP!
Are you tired of fighting an uphill battle to improve the way you
create, manage, and deliver content? Do you need a roadmap that will
ensure project success and demonstrate a positive return on investment
to upper management? Are you unsure which tools or technologies will
meet your specific organizational content requirements?
If you answered yes to any of these questions, contact The Rockley
Group. The Rockley Group helps content managers and authors meet the
increasing demands of creating, distributing and managing the content
they create. Our team of experienced analysts (link to your team page)
bring a wide variety of expertise to the table and can help you avoid
expensive pitfalls.
Organizations of all sizes -- from small, privately-owned firms to
multi-national Fortune 500 companies -- trust us with their most
important content projects. We serve clients in the Financial, Life
Sciences, and High Technology industries, as well as others in the
Communication, Marketing and Retail Sales markets. We've developed
content reuse solutions that reduce the cost and effort to produce
complex information products including: marketing collateral, software
documentation, online help, customer support materials, human
resources content, as well as regulatory documents for pharmaceutical
and medical device manufacturers.
Because every client is different, we offer three levels of service.
------
Teach
------
The Rockley Group can teach you how to implement a content strategy on
your own. Our Unified Content JumpStart(TM) class is designed to help
your organization learn to develop reusable materials as quickly and
efficiently as possible. We¹ll clearly identify the steps required for
your organization to implement a single source content management
project. Our Unified Content Framework(TM) workshop (Information
modeling and structured writing) teaches you what you need to know to
design a successful solution of your own.
------
Help
------
Through our Facilitated Analysis and Modeling Sessions(TM) we'll help
you analyze your content, develop content models, and design
appropriate metadata. Based on the findings of our combined efforts,
we'll mentor you through the remainder of the process (review your
analysis, business plan, design decisions, models, etc.) or answer
your questions on an as-required basis.
------
Do
------
Our team of experienced analysts can handle all phases of your
project, either with your direct involvement, or on our own,
consulting with you as required. When we complete your implementation,
we'll make sure you have the knowledge necessary to make your project
a success.
ANNOUNCE: Now Shipping: "Documenting APIs and SDKs" on DVD!
Documenting APIs isn't easy. But it is a highly sought-after,
well-paid skill. Somebody's got to do it. Why not you?
People have come from Silicon Valley, New York, San Francisco,
Toronto and the Middle East to attend our one-of-a-kind workshop
"Documenting APIs and SDKs." But not everyone can travel for training.
Now industry veteran Manuel Gordon comes to you on this double-DVD
set that captures the essential content of his 1-day workshop,
professionally edited into 3 solid hours of advice and guidance.
This complete DVD/workbook package focuses on how to produce an SDK,
whatever language the API is written in. You'll learn:
-- What are SDKS? Why sell them? Why buy them?
-- How to structure the documentation set for an SDK
-- What programmers really want: a real-world case study
-- How to outline a Developer's Guide
-- How to generate a Reference Manual using DGP tools
-- Strategies for overcoming your limited knowledge
With these DVDs, you'll be able to view a continuous presentation,
or jump to any video clip to find whatever information you need
at any time. It's the next best thing to being there!
Now you can share Manuel Gordon's inside knowledge of documenting
APIs and SDKs. Now you (and your whole team) can learn these vital
career-building skills, without the hassles and high cost of travel!
This coming semester (beginning January 2004) the M.S. in
Technical Communication Program at the University of Colorado
at Denver will again offer a semester-length course in
Usability Testing (at the graduate level). If you have a
website or document you wish to have tested by our students,
we invite both public and private sector organizations to
participate. We invite such organizations to provide actual
documents, websites, electronic media, software, and/or other
technology for which they would like user-testing and related
comprehensibility evaluations to be performed in our labs.
Further details about this program may be found by contacting
Dr. Filipp Sapienza, Assistant Professor, Technical
Communication Program, University of Colorado at Denver,
Plaza Building, Suite 102, Room P, Campus Box 176, Denver,
Colorado 80217 (Phone: 303-556-2778)
(Email: fsapienz -at- carbon -dot- cudenver -dot- edu).
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